Q: Are you a manufacturer or a trader?
A: We are a manufacturer with 20 years of experience and over 25,000 square meters of production area.
Q: Can you provide OEM/ODM services?
A: Yes, we offer OEM and ODM services with a minimum order quantity.
Q: Do you have overseas warehouses?
A: Yes, we have overseas warehouses in the United States, Germany, Poland and Japan.
4. Q: What certifications has your product obtained?
A: Our portable power stations have obtained UN38.3, UL 2743, CE, FCC, UKCA, PSE, RoHS, which can meet the import requirements of most countries.
Q: What's your warranty?
A: Our warranty is either 2 years or 5 years, depending on the different products.
Q: Do your products have solar panels?
A: They are not configured by default, but we offer the option. Customers can order solar panels along with the power station or purchase them separately.
Q: Can I order samples? Are they free?
A: Yes, you are welcome to test samples to verify the quality. We do not offer free samples, but if we have further cooperation, the sample fee can be refunded.
Q: What is the delivery time?
A: Generally, the delivery time for sample orders is 5-7 working days; for bulk production orders over 500 pieces, it is 15-25 working days.
){kind=link}